Just been called to a emergency boiler repair in Ilford. The offending equipment was a Britony water heater which had not been working for 15 days. After following the fault rectification process, the fault was identified as permanent pilot which would not stay alight. The thermo-coupler is the part that performs this function & this was successfully repaired, leaving the customer very happy at being able to have a hot shower & do the washing up piled around the kitchen sink! As we were the second company to attend, the customer highly recommends Property Heating Solutions for service & workmanship.